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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney McGuire

March 14, 2026

5  out of  5
rating by Courtney McGuire
"Meghan Kitts provided us with wonderful service! She is personable and professional, easy to work with! Highly recommend her!"
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William Caudy

March 12, 2026

5  out of  5
rating by William Caudy
"Great fast service on insurance needs!!"
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Robert Silvernale

March 5, 2026

5  out of  5
rating by Robert Silvernale
"They always have some one to help me with My insurance issues, always have smiles."
We responded:
"Thank you Robert! We appreciate you and are always here to help!"
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Rory Morris

February 27, 2026

4  out of  5
rating by Rory Morris
"Very happy with my policy. Kirsten is great and bends over backwards to help in any way she can. She is a superstar."
We responded:
"Thank you for the great review Rory! Kirsten has come in and really shows us how much she loves helping our customers!"
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Jared Shipley

February 20, 2026

5  out of  5
rating by Jared Shipley
"Shalayne was absolutely amazing! I had entirely too many questions and she answered EVERYONE of them. Very efficient, knowledgeable, and most importantly very empathetic. Should have switched a long time ago!"
We responded:
"Thank you Jared! There’s never too many questions! We always want to make sure everyone understands their coverages and all of the options that come with insurance! Thank you for trusting Shalayne to take care of you!"
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Jeff Walker

February 19, 2026

5  out of  5
rating by Jeff Walker
"I highly recommend Nicole Bustos, the agent who worked with me. She was patient, thorough, and extremely knowledgeable, approaching everything with a true customer-first attitude. She answered every question without rushing me and made sure I felt confident in my choices. Working with Nicole was a genuinely satisfying experience."
We responded:
"Thank you for the great review! Nicole strives to provide exceptional service to our customers and I’m glad that she did just that for you! Please let us know if you need anything else. We are always here for you!"
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Samantha Perez-Macias

February 16, 2026

5  out of  5
rating by Samantha Perez-Macias
"Dane & Nicole are easy to work with and sweet! I originally told them I was shopping early, so no rush on quotes, then once I found out I needed it sooner than later, they provided me quotes within the day. Both were very attentive, responsive and thorough. I've recommended them to other friends before and they were able to get them taken care of as well."
We responded:
"Thank you Samantha! I’m so glad both Nicole and Dane were able to take care of you so quickly! We appreciate getting to take care of friends as well! Thank you for the recommendation! "
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La Pham

February 8, 2026

5  out of  5
rating by La Pham
"Awesome service! great crew"
We responded:
"Thank you La! We are always here to help you my friend! "
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D s

February 7, 2026

5  out of  5
rating by D s
"Jason and his staff are great. Had some issues with repair on my vehicle. They helped get it all resolved. Love how helpful they are when I call. Nicole is always on top of things, and has my request handled normally less than 5 minutes. Would highly recommend them!!!!"
We responded:
"Wow—thank you for the kind words! I’m so glad we could help get everything resolved and be there when you needed us most! Nicole is fantastic at staying on top of things. We truly appreciate your trust and recommendation!"
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Cheyanne Jones

February 4, 2026

5  out of  5
rating by Cheyanne Jones
"Shalayne is definitely the best! She made the insurance process simple and quick!"
We responded:
"We love hearing this—thank you! Shalayne does an amazing job making insurance easy and stress-free. I’m so glad she was able to take great care of you!"
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Kevin Syhavong

February 2, 2026

5  out of  5
rating by Kevin Syhavong
"Helped me save on my policy and setup was quick and efficient! Jordan did a very good job of taking care of me"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you were able to save on your policy and that the process was quick and efficient. Jordan truly cares about taking great care of our customers, and I’m so glad that showed. I appreciate you trusting my team!"
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kristie neal

January 30, 2026

5  out of  5
rating by kristie neal
"Nicole was very informative and gave me all the information needed to make the transition to a new insurance agency comfortable."
We responded:
"Thank you for the kind review Kristie! Nicole pours her heart into every customer she helps! I’m so glad to hear she took such great care of you"
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hector hectorbarron157@yahoo.com

January 30, 2026

5  out of  5
rating by hector hectorbarron157@yahoo.com
"Nicole helped me with my life insurance policy today an she was just the best thank you"
We responded:
"Thank you Hector! Life insurance is so important to myself and my team, ensuring protection for families is what it is all about! "
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darren tierney

January 29, 2026

5  out of  5
rating by darren tierney
"Jordan is the best to work with and is always looking out for what’s best for me."
We responded:
"Thank you so much for your kind words! Jordan truly goes above and beyond for our clients, and we’re so glad you felt supported. We appreciate your trust and look forward to continuing to work with you."
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Henry Cruz

January 28, 2026

5  out of  5
rating by Henry Cruz
"Jordan at Jason Chafe State Farm is the bomb.com!! Simple as that! She was great to work with! She is patient, kind and knowledgeable. She got us some amazing rates. She went above and beyond. We definitely recommend Jordan! I'll be spreading her name for sure!"
We responded:
"Wow—thank you so much! We love hearing this! Jordan truly is the bomb.com 😄 and we’re thrilled she was able to help you find amazing rates while making the process easy and enjoyable. We appreciate the recommendation more than you know!"
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Albert Garcia

January 28, 2026

5  out of  5
rating by Albert Garcia
"Excellent customer service. Extremely courteous, professional, and knowledgeable it was a pleasure working with the team😁🙏💪"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad you had a great experience working with our team. It was a pleasure assisting you! 😁🙏"
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Maggie Scott

January 28, 2026

5  out of  5
rating by Maggie Scott
"Nicole went above and beyond. We appreciate the effort and support this team has given us! Nicole is truly a great asset to this company."
We responded:
"Thank you for such a thoughtful review! We’re thrilled to hear about your experience with Nicole—she really is a huge asset to our team. We appreciate the opportunity to serve you!"
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Chase Lyfe

January 28, 2026

5  out of  5
rating by Chase Lyfe
"Jason and Jordan were absolutely amazing! Jordan was very patient with me, very professional highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with Jordan. Jordan’s patience and professionalism truly make a difference, and we appreciate your recommendation!"
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Annie Green

January 14, 2026

5  out of  5
rating by Annie Green
"Shalayne has been phenomenal at helping us navigate costs and savings with car, home and life insurances. We are incredibly thankful to Shalayne and the whole office for their up-to-date knowledge and commitment to their customers!"
We responded:
"Thank you so much for the kind and thoughtful review! Shalayne does an incredible job helping our customers navigate coverage, costs, and savings, and we’re so glad you felt supported. We truly appreciate your trust in Shalayne and our entire office!"
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Yesenia Diaz- Barbosa

January 13, 2026

5  out of  5
rating by Yesenia Diaz- Barbosa
"Nicole is always so helpful every single time I talk to her. She’s really the best!!!"
We responded:
"Thank you for the amazing review! Nicole will be thrilled to hear this—she really is the best! We appreciate your continued trust and support!"
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Leslie Burton

January 9, 2026

5  out of  5
rating by Leslie Burton
"Very professional, quick to respond to my requests for a quote, offered several options and all the questions I had were answered! Great people. I fortunately had to go with another company who was able to provide more coverage with a lower price."
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Dale Burton

January 9, 2026

5  out of  5
rating by Dale Burton
"We were getting new price quotes for home and auto insurance and they were on the top of it right away and when we ask about anything they, answered all of the questions. They responded promptly with emails with in minutes from when we sent them. Great follow up!"
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bryan hulsey

January 3, 2026

1  out of  5
rating by bryan hulsey
"Paid for home insurance. After accepting a month's payment they sent an appraiser. They said they would not be able to insure me and kept the money. They continue to send late notices gor my policy they canceled. Have co tasted 3 times to stop this. Each time they shine me on saying it is taken care of. Just recieved another notice. Concerned about my credit for late payments . Not a fan of this agent or StateFarm"
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Tennessee Westfall

December 3, 2025

5  out of  5
rating by Tennessee Westfall
"Nicole was so helpful because switching plans can be stressful. Jason called and welcomed us to State Farm which I thought was fantastic. My husband and I made the right choice for our insurance needs."
We responded:
"We truly appreciate your kind words! Nicole does a wonderful job guiding customers through transitions. Thank you for trusting us with your insurance—we’re happy to have you!"
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David Nimmo

December 1, 2025

5  out of  5
rating by David Nimmo
"Super easy to work with and got me a really good rate! Jason’s staff is amazing and insightful"
We responded:
"Thank you Nimmo! Appreciate the friendship and trust in my staff to take great care of you! We are always here to help!!"